Frequently Asked Questions

HOA property insurance — often called a master policy — is designed to help cover the buildings and common areas your association is responsible for. This typically includes shared structures and community-owned property such as roofs, exterior walls, hallways, lobbies, stairwells, clubhouses, pools, fences, gates, signage, and other common elements (depending on how your governing documents define responsibility).

This is one of the most important details in an HOA master policy:

- Bare Walls: Coverage generally stops at the unfinished structure (often drywall/subfloor). Unit owners insure most interior items.

- Walls-In / Single Entity: Coverage may include original fixtures and finishes installed by the developer (but not upgrades).

- All-In: Coverage typically extends further to include certain unit improvements, fixtures, and interior elements (coverage specifics vary widely).

The correct option depends on your association documents and how responsibilities are defined. We help you align the policy with those definitions to avoid gaps and claim disputes.

Many associations have higher deductibles than in the past—especially for weather-related claims. It’s also common for policies to include a separate wind/hail deductible, which may be a percentage of the building value rather than a flat dollar amount.

We help you review deductible options and prepare a plan for how deductibles may be funded (reserves, special assessments, or other strategies), so the HOA isn’t caught off-guard after a loss.

After a major loss, rebuilding often requires meeting updated building codes—sprinkler systems, wiring, accessibility requirements, roofing standards, and more. Ordinance or law coverage can help cover certain added costs related to these code upgrades. Without it, the HOA may face a significant out-of-pocket gap when repairing or rebuilding.

Many master policies are written on a replacement cost basis, but the big question is whether the building values are accurate. If your insured values are too low, the association may face reduced claim payments or coinsurance issues (depending on the policy).

A regular building valuation (and a proactive coverage review) can help keep your limits aligned with real-world rebuild costs.

Not always. Flood is commonly excluded and typically requires a separate policy. Earthquake and certain other catastrophes may also need specialized coverage depending on location and risk.

If your HOA is in an area with higher catastrophe exposure, we can help you evaluate practical options and build a realistic protection plan.

While pricing depends on the market and your location, some common premium-impact items include:

- Roof age and condition

- Plumbing/electrical updates

- Loss history (frequency of claims)

- Maintenance documentation and risk controls

- Higher deductibles / optimized limits

- Updated valuations and avoiding over/under-insurance

We’ll review your situation and help you find a balance between strong coverage and sustainable costs.